
Transformational Services, Programs, Classes and Coaching
TRAINING PROGRAM:
Coaching Skills Training Program
Shifting from the hierarchical leader approach to the coaching model
About this Program:
This training program was developed by seven professional coaches during a time when coaching had a very clear purpose, defined skills, and specific tools. With “coaching” being used to describe a wide variety of approaches used today, there’s been a lot of confusion about what coaching is and is not. This program clarifies all of that and teaches participants how to coach.
Essential Coaching Skills Taught in this Training:
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Distinguishing When to Manage and When to Coach
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Shifting the Managerial Mindset
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Effective Listening and Asking the Right Questions
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5-step Coaching Model and Skill
Learning Objectives of this Course:
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Coaching skills necessary to effectively coach others to take action to achieve their goals.
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How to decide when to manage, mentor, consult, or coach.
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Ways to develop trusting, participatory relationships on a one-to-one basis.
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How to enter a coaching contract and measure the effectiveness of the coaching.
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Tools, assessments, models, and resources to use in coaching.
Who Should Participate:
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Managers and leaders who want to improve workplace communication, employee productivity, and bottom line results.
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Executives and managers who want to develop motivated employees.
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Managers and executives who need to create a path of promotion for high potential candidates.
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Managers who need to delegate and trust others with important work.
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Leaders and managers who want to (need to) improve their communication skills.
Benefits of Taking this Training:
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This training program is for people at the entry level of management to high-level execs.
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Participants learn how to shift from hierarchical leadership to a coaching approach when the circumstances call for it.
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Managers and leaders become more effective in working with others to achieve their organizational vision and mission.
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Managers learn ways to establish promotion goals and steps toward achievement.

Anne Neal-Dugdale has provided strategic planning and other high-stakes facilitation, coaching, and workforce/management/leadership training to businesses, non-profits, and the public sector for 21 years. She is also a certified licensed yoga instructor. Her primary emphasis is to support individuals and organizations to optimize their gifts while improving their health and well-being at all levels.