
Transformational Services, Programs, Classes and Coaching
TRAINING PROGRAM:
Focused Conversation
Getting to the Heart of the Matter
Program Overview:
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Welcome / Introductions
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Opening Conversation – How can we converse in a way that allows us to fully express our thoughts and emotions without getting bogged down or off track?
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Background and program components of the Focused Conversation*
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Training on the Focused Conversation Facilitation Method
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Q & A
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Reflection
Skills Taught in this Training:
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Designing a Focused Conversation
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Facilitation tips on how to lead a Focused Conversation
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Confirming action - ending the conversation so people take action
Who Should Participate:
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People who offer and deliver service programs and community development services
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Teachers and administrators in the education system
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Those who provide funding for non-profit and organizational development programs
Benefits of Taking this Training:
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This training program is for people who need a way to reach and empower others who often have unexpressed and sometimes disabling thoughts and emotions
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Facilitators learn how to structure participatory and powerful conversations, even though they may not be long in duration
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Educators and program providers learn a communication skill they can apply in a wide variety of situations and settings, even at home
*This program is based on the Technology of Participation (ToP)® Facilitation Methods offered by the Institute of Cultural Affairs (ICA). Anne Neal is a licensed ToP Mentor Trainer with ICA.

Anne Neal-Dugdale has provided strategic planning and other high-stakes facilitation, coaching, and workforce/management/leadership training to businesses, non-profits, and the public sector for 21 years. She is also a certified licensed yoga instructor. Her primary emphasis is to support individuals and organizations to optimize their gifts while improving their health and well-being at all levels.